Meeting on the ledge

(or why I don't get out much…..)

EIUG conference 2010

Delegates at Aston VillaI’ve not blogged for a long while – doesn’t real life has an irritating habit of interrupting the virtual? However I was at my first European Innovative Users Group conference last week and thought it might be worth recording some thoughts from that.

The first thing that struck me was how relaxed it felt. In contrast to the past few COSI/DUG/HUG conferences this felt very easygoing. That’s probably partly due not being an organiser so I could sit back and let someone else do the worrying, but there was a relaxed friendly vibe to the sessions and the other attendees.I was struck by how open the III representatives seemed.

There were no great product announcements at the conference (maybe those have been held back for ALA?) but on the other hand as a newcomer I don’t see any massive gaps in III’s product suite compared with other suppliers. The main thing I’d come to see was of course Encore Synergy, III’s version of the new crop of Discovery tools (see also Summon, Primo Central, Ebsco Discover, etc.). Synergy looked good, although I think I’d want to ask more questions about the range of data suppliers to which it will link before committing (not that my library will have the funds to do so anytime soon!). I like the fact that it doesn’t need the extra complexity of Link Resolvers or Federated Search tools (although it will of course work with them if already present) – one of the problems with federated search has always been the added layer of complexity it gives to the search experience which the new Discovery tools avoid. EIUG are planning an Exchange of Experience day on this area which I hope to attend.

Encore Reporter, a web-based reporting tool, was the other product which the company were pushing strongly. This is a bit of a misnomer – it doesn’t actually need Encore Discovery to run and pulls statistics from the Millennium database as well as Encore. Its interesting to see also that it doesn’t use either the Millennium proprietary database or Oracle to hold its data, but instead pulls it into an independent  database. Its ability to import external data and to export to the OPAC/Encore looked good, such that if I was doing a new implementation today I’d see it as an essential core product rather than another bolt-on module.

The other valuable part of a user group conference is of course the user sessions. These were very varied, and reflected the same sort of pressures that my own library is facing, such as streamlining and integrating acquisitions and providing more information to the user on a static staffing count.

Overall, a good conference, and thanks in particular to the EIUG committee who worked so hard to make it so.

P.S. The photo? The conference dinner was in the Directors Box at Aston Villa and we had a tour of the ground beforehand.

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June 21, 2010 - Posted by | Libraries | , , ,

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