Meeting on the ledge

(or why I don't get out much…..)

Amazon – a postscript

The parcel I grumbled about has finally arrived. It was promised for 24th December and finally delivered on 2nd January. And I’ve had an apology from Amazon about what has happened which puts me into a slightly more positive frame of mind.

However my points remain: although online ordering is very convenient and (sometimes) cheaper, the customer now bears the risk of the delivery as well, which isn’t good when you have a deadline (such as Christmas). Current delivery methods are flawed (and here I’m talking generally not just about Amazon) so some element of failure is built into the system, and I was the one who suffered this time. Perhaps only when downloading (of books as well as music) becomes the generally accepted method of transmission this may be solved……..

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January 4, 2008 - Posted by | General

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